Refund & Returns Policy
60 day Hassle Free Refunds
Our policy is to provide our customers the best experience. If for any reason you do not like our product, you can request a refund within 60 days from the date your order was placed and we will refund with no questions asked. Please email email@example.com and notify us of your return.
Again, we allow 60 days from the date of purchase for items to be replaced and/or fully refunded.
For questions regarding orders that are beyond the 60 day window, we ask you send us a request at firstname.lastname@example.org.
We will no longer offer any refunds for orders past 60 days from date of purchase. We will offer a Onetime Replacement for orders over the 60 days if it is defective.
Defects that will be approved for replacement:
The following are not considered as a defect, but are considered normal wear and tear:
- Folds that are not caused by shipping.
(Customer provided pictures are required for defect claims)
Shipping Return address:
StoveGuard RETURNS: 4700 Spring Road Cleveland, Ohio 44131