Refund & Returns Policy

30 day Return Policy

Our policy is to provide our customers the best experience.  If for any reason you do not like our product, you can request a refund within 30 days from the date your order was received. Please email us at help@stoveguard.com for further assistance. 

Again, we allow 30 days from the date of order receipt for items to be replaced and/or fully refunded.  We will issue you a return label IF a return has been requested by a StoveGuard Customer Service Representative. StovegapGuards: Processing fee of $3.50, is Non-Refundable.

We will no longer offer any refunds for orders past 30 days from date of receipt of order. 

Defects that will be approved for replacement: 

• Holes  
• Burns 
• Warping

The following are not considered as a defect, but are considered normal wear and tear:

• Fraying 
• Watermarks 
• Folds that are not caused by shipping. 

(Photos are required for defect claims) 

For questions regarding orders that are beyond the 30 day window, we ask you send us a request at help@stoveguard.com.